We’re committed to giving you a hassle-free shopping experience — from the moment you place your order to the time it arrives at your door. If something isn’t right, don’t worry! We’re always here to support you, and your feedback helps us improve.

The process is simple:

✅ You can request an exchange or refund within 14 days of receiving your order.

⏳ Processing may take up to 5 days.

💳 A 100 EGP service fee applies to all exchanges and refunds.